FAQ - Central Deborah Gold Mine
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Kitting up, putting hard hats on for an Underground Adventure Tour

FAQ

Frequently Asked Questions

What are your operating hours? Open Wednesday - Sunday, from Friday 13 November 2020.


Do I need to make a reservation? Reservations are highly recommended for our Mine Experience Tour and Underground Adventure Tour, but are not essential. Reservations are essential for our Nine Levels of Darkness Tour and for groups of 10 or more.


Is there an age limit on any of the tours?


How long are the tours?


Are tours guided? Yes, you will be taken underground by one of our friendly, knowledgeable and expertly trained guides.


What is the temperature underground?


Is this a real gold mine? Yes, Central Deborah Gold Mine operated from 1939 to 1954 and produced almost one ton (929kg) of gold during this period. Read more about Central Deborah's history here.


Will I see real gold? Yes, on each of our underground tours you will be shown how to look for gold and you will be able to see gold in its natural state.


What should I wear? It is recommended that you wear closed footwear and dress for the temperature which is on average 14 degrees centigrade.


Do we walk around underground? Yes, you will descend underground in a lift and will then be guided on foot through the underground tunnels by your tour guide.


Are cameras allowed on the tour? Yes, handheld cameras are allowed. Camera equipment and large camera cases are not, these can be left at reception.


Are strollers allowed underground? Strollers cannot be taken underground but you are welcome to leave them at reception.


Are the tours wheelchair accessible?


Are backpacks allowed underground? Backpacks are not allowed underground. You are welcome to leave them at reception in a secure locker.


Do you have a parents/baby changing room? Yes, our baby’s change room is located on the mine’s surface.


What is air quality like underground? There is good air flow throughout the mine.


Am I able to hire the mine as a venue for a function? Yes, Central Deborah Gold Mine has the only underground function room  available for hire in Australia.


What is your cancellation policy? Refunds are not available for pre-purchased tickets, late arrivals, no shows or participants who commence a tour but choose not to complete it. We will happily reschedule the tour time or date of pre-purchased tickets up to 24 hours before the scheduled start time. Just phone our team on (03) 5443 8255 to make the arrangements. If a tour cannot be rescheduled a voucher will be issued instead.


Is smoking allowed? No, we have a strict no smoking policy at Central Deborah Gold Mine, both above and underground.